International Orders & Shipping
Please note that due to the ongoing pandemic and holiday season, orders are taking longer to process than normal. We apologize for any inconvenience this may cause. We truly appreciate your patience during this busy time.
Do you ship to Canada and Worldwide?
Yes, we ship to Canada as well as Worldwide. Please be aware that you may encounter customs fees when receiving your order. NaturalFertilityShop.com does not have control of duties, taxes or customs fees as they are dependent on your country's importing regulations. Orders placed using PayPal will not be subject to Account Verifications. All other first time orders may be subject to
Click here to see a list of countries we ship to...
International Shipping Methods
USPS International Express (1-2 weeks**)
- Date-Certain Service - Service Guaranteed to Australia, China, Hong Kong, Japan, Great Britain, Northern Ireland, Spain (except Canary Islands), and Korea, Republic of (South Korea).
- Online Tracking
- Monday - Friday delivery
**Please Note: International delivery times may take longer due to individual country's customs/ import policies for herbal products/ nutritional supplements.
Product Pricing and Exchange Rates
All prices listed are in U.S. dollars. When you pay by credit card, the credit card company will calculate the exchange rate and include it in your monthly statement.
You can use a
currency calculator to determine the current exchange rates.
International Shipping Fees, Import Duties and Taxes
All International shipments will be charged postage costs calculated by weight and destination. Our prices do not include customs fees, taxes and tariffs.
Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. You, the customer, are solely responsible for any additional customs clearance fees; we have no control over these charges and cannot predict what they may be. Any damages that occur to products as a result of customs inspection are the responsibility of the customer.
It is your responsibility to make sure that you are allowed to import nutritional supplements from the U.S.
International Returns or Packages Refused
If the package(s) is returned to us because of an address error made by the customer, the customer refuses the package or the items ordered are not allowed into the country by customs, the customer will be responsible for the shipping cost billed to us for the return of the package. A refund will be issued for the merchandise only, minus 15% of the value of your order as the re-stocking fee, and any other charges incurred such as quarantine fees, shipping fees or warehousing fees assessed by the customs in your country.
If the USPS return to shipper cost is greater than the cost of the goods ordered, Natural Fertility Info.com will instruct USPS to abandon the order, there will be no credit to the customer for the order.
If the package is stopped by customs because items ordered are not allowed in the country and the package is abandoned, there will be no credit to the customer for the order.
Your Country's Custom and Import Policies
It is important for you to become familiar with the customs policies for your specific country before ordering. Customs regulations vary greatly by country and lack of knowledge regarding the customs rules governing the country you're importing to can result in your order incurring high import duties, delivery being delayed, or returned to us. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products.
Access the USPS import restrictions by country (Click on 'Individual Country Listings' in the far left menu)
Additionally, when ordering from Natural Fertility Shop.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Any fees charged to Natural Fertility Shop.com due to non-compliance with your country's laws and regulations will be charged to you, the importer. If an item or items are returned to us due to non-compliance issues with your country's laws and regulations, a refund will be issued for the merchandise only, minus 15% of the value of your order as the re-stocking fee, and any other charges incurred such as quarantine fees, shipping fees or warehousing fees assessed by the customs in your country.
Managing Your Account
Ordering and Payment
Shipping & Delivery
International Orders & Shipping
Returns & Order Changes
Privacy & Security
Why shop NaturalFertilityShop.com?
How to Submit a Product Review
Call: (800) 851-7957