• Confidential Packaging.  
• Orders are shipped through USPS or Federal Express depending on the shipping method chosen.
• Shipping options are Flat-Rate shipping, Expedited 3-day, Expedited 2-day, Overnight shipping and International shipping.
• We ship internationally.
• Expedited orders placed during a business day before 12:00 EST will ship that same day. Orders placed after 12:00EST will ship the following business day.
• All shipping times begin once the order has been packed and shipped.
• We do ship to P.O. Boxes.
• You will be notified by email when your order has been received and when your package has been shipped you will be emailed a tracking number.
  
• International packages may incur customs fees, which is a charge your government puts on international packages.

We understand that confidentiality is important when it comes to packages of this type. We use complete discretion in packaging your order for shipment. All orders are mailed with a non-discript return address name of "N.F.S.".  Click here to view a full size picture of our shipping label.

All orders are shipped in bubble-wrap envelope or a plain box (depending on the nature and/or size of your order).

Shipping is automatically calculated based on product weight prior to submitting your payment information. Simply add items to your cart and proceed to the checkout page where you will be offered shipping method choices and their prices for shipping your order to your zip code and country. Please note that most expedited orders will be shipped through Federal Express, so be sure to provide a physical address for expedited orders as Federal Express can not deliver to PO Boxes.

We offer the following shipping options:

Flat Rate Shipping $5.99 (US 5-8 Business Days*) - No matter the size or weight of your package.
    •    5-8 business days depending on your zip code
    •    Monday - Friday delivery

Expedited 3 Day (US 3 Business Days*)
    •     3 Business Days
    •    Monday - Friday delivery

Expedited 2 Day (US 2 Business Days*)
    •    2 Business Days
    •    Monday - Friday delivery

Overnight Shipping (US Next Business Day*)
    •    1 Business Day
    •    The fastest way to send packages
    •    Monday - Friday delivery

USPS International Express (1-2 weeks**)
    •    Date-Certain Service - Service Guaranteed to Australia, China, Hong Kong, Japan, Great Britain, Northern Ireland, Spain (except Canary Islands), and Korea, Republic of (South Korea).
    •    Online Tracking
    •    Monday - Friday delivery

*Orders are shipped within 1-2 business days of orders being placed.  We will do our absolute best to ship orders as quickly as possible, and many orders will ship in less than 24 hours, but the shipping times begin once the package is shipped. Shipping to PO Boxes may take longer as United States Postal Service is required for these addresses.

**Please Note: International delivery times may take longer due to individual country's customs/ import policies for herbal products/ nutritional supplements.


Typically, you can expect to receive your NaturalFertilityShop.com shipment within 5-8 business days. If you choose a faster shipping method, your order will be delivered quicker than 5-8 business days. For international orders expect to receive your order within 1-2 weeks.



NaturalFertilityshop.com reserves the right to hold any order for a security review. If your order is affected, you will be notified.

You will receive a tracking numbers on the confirmation e-mail we send you once your order has shipped. This tracking number can be used to check the status of your package at www.USPS.com or FedEx.com. You can access your tracking number here. 



Yes we do. We ship to PO Boxes through USPS. Orders may take longer if shipped to a PO Box due to the necessity of using the US Postal Service for shipping to PO Boxes.




Yes we ship to the US and Internationally! Be aware that you may encounter a customs or duties fee when receiving your order. This is not in the control of NaturalFertilityshop.com and this fee will be dependent on your country. 



USPS International Express (1-2 weeks**)
    •    Date-Certain Service - Service Guaranteed to Australia, China, Hong Kong, Japan, Great Britain, Northern Ireland, Spain (except Canary Islands), and Korea, Republic of (South Korea).
    •    Online Tracking
    •    Monday - Friday delivery

**Please Note: International delivery times may take longer due to individual country's customs/ import policies for herbal products/ nutritional supplements.

All prices listed are in U.S. dollars. When you pay by credit card, the credit card company will calculate the exchange rate and include it in your monthly statement. 

You can use a currency calculator to determine the current exchange rates.

All International shipments will be charged postage costs calculated by weight and destination. Our prices do not include customs fees, taxes and tariffs.

Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. You, the customer, are solely responsible for any additional customs clearance fees; we have no control over these charges and cannot predict what they may be.

It is your responsibility to make sure that you are allowed to import nutritional supplements from the U.S.

If the package(s) is returned to us because of an address error made by the customer, the customer refuses the package or the items ordered are not allowed into the country by customs, the customer will be responsible for the shipping cost billed to us for the return of the package. A refund will be issued for the merchandise only, minus 15% of the value of your order as the re-stocking fee, and any other charges incurred such as quarantine fees, shipping fees or warehousing fees assessed by the customs in your country.



If the USPS return to shipper cost is greater than the cost of the goods ordered, Natural Fertility Info.com will instruct USPS to abandon the order, there will be no credit to the customer for the order. 



If the package is stopped by customs because items ordered are not allowed in the country and the package is abandoned, there will be no credit to the customer for the order.

To return your product please contact us to get a return RMA number. Requests for returns will only be accepted within 30 days of the package receive date. Returns with a postmarked shipping date after this time period will not be issued a refund. 

We do not refund shipping costs for returns.  Any return shipping charges incurred by the Natural Fertility Shop due to incorrect address, customer refusal of package, or mail carriers inability to deliver package to customers address for any other reason will be deducted from customer refund. 

If your order was refused or returned to us by international customs there will be a 15% restocking fee and any shipping costs incurred will be paid by the customer. (Please see our international shipping policies for more details)

•     Moon Cup
•     E-Books
•     DVD's that have been opened or Instant Download Videos
•     The Fertile-Focus Ovulation Microscope
•     The Digital Basal Body Thermometer

All refunds are processed upon inspection of the items. Once your returned items have been processed, a credit should post to your credit card or PayPal account (minus any shipping fees you incurred on your original order) within 15 business days. You will also receive notification of your refund by email.

We are not currently able to exchange products. Instead we will issue you a refund when we receive your unused return and you can place an order for the new product that you would like.